The CRYSTALAX Lamp is a premium crystal-infused candle warmer designed to help you re-balance your light within.
It gently melts your favorite candle from above—no flame, no smoke—while creating a soft, crystal-charged glow that fills your space with calming energy.
You can also use it with the included crystals or add your own candle for a personalized ritual of light and balance.

Each CRYSTALAX Lamp is crafted to align with a different chakra:

• 💙 Truth Lamp – infused with Kyanite crystals to awaken the Throat Chakra, encouraging communication, self-expression, and clarity.
  
• 💗 Heart Lamp – infused with Rose Quartz crystals to activate the Heart Chakra, opening pathways for love, compassion, and emotional healing.

Both share the same elegant structure, but each has its own color tone, crystal energy, and emotional focus.

Simply place your favorite candle or the included crystal set under the lamp.
Use the dimmer switch to adjust the warmth:

• The top light melts candle wax gently or warms your crystals with diluted essential oils.
  
• The bottom light illuminates the crystal glass for added ambience and energy enhancement. Enjoy a safe, smoke-free glow that releases aroma evenly while soothing your senses.

Absolutely. Every CRYSTALAX Lamp includes authentic, ethically sourced crystals that are hand-selected and cleansed for vibrational clarity, beauty, and balance.

Allow the lamp to cool before cleaning. Wipe the surface and glass shade gently with a soft cloth. Avoid using harsh chemicals or water near the electrical parts.

Clean your crystals every 2–4 weeks, or after intense emotional use.
You can recharge them by:

• Placing under moonlight overnight 🌕
• Smudging with sage or palo santo
• Using sound cleansing (singing bowls or chimes)
  

Placing near Himalayan salt overnight (Avoid water cleaning for soft crystals like Malachite.)

Yes. Each CRYSTALAX Lamp includes two halogen bulbs — one for use and one spare.

All CRYSTALAX lamps are designed for 110V power, suitable for use in the USA, Canada, Japan, and other regions with similar standards. If you live in a 220–240V region (e.g. Europe, the Middle East, or Asia), you can safely use your lamp with a voltage converter and plug adapter.

Each CRYSTALAX Lamp meets CE, FCC, and RoHS safety standards and uses low-heat halogen bulbs for safe daily use.
We recommend switching it off when unattended for long periods.

Yes. Every CRYSTALAX Lamp includes a convenient auto timer with 2-, 4-, and 8-hour settings, so you can enjoy fragrance and ambiance worry-free. Once the set time expires, the lamp turns off automatically — saving energy and ensuring safety while maintaining your ritual of calm.

• 💗 Heart Lamp (Rose Quartz): Pair with Rose, Geranium, or Sweet Orange aromatherapy oils.
• 💙 Truth Lamp (Kyanite): Pair with Peppermint or Eucalyptus oils for clarity and calm.
  

When using oils, dilute them with Jojoba or Coconut oil before warming to ensure gentle diffusion and crystal preservation.

Not yet — but they’re coming soon!We’re currently developing our Crystal & Oil Collection, featuring handcrafted blends designed for each chakra and desired outcome (e.g. love, calm, clarity, truth).Stay tuned for their release by joining our mailing list

Our lamps are beautifully packaged in luxury boxes, making them gift-ready right out of the box.

All CRYSTALAX orders are fulfilled through Amazon’s fulfillment centers for reliable, trackable, and fast global shipping.

Shipping is automatically calculated at checkout:

• Amazon Prime Members: Free 1–2 day delivery (US only)
• Non-Prime Customers: Standard or Expedited options available

Estimated delivery times:

• USA: 2–5 business days (Prime: 1–2 days)
  
• Canada: 5–10 business days
  
• UK & Europe: 7–14 business days
  
• Middle East / Other regions: 10–18 business days
  

You’ll receive a tracking link once your order ships.

Orders are typically processed and shipped within 24 hours via Amazon’s network. You’ll get an email confirmation once it’s dispatched.

If your order was placed on Amazon, please update or cancel it directly through your Amazon account before it ships.
For orders on our Shopify store, contact us within 12 hours — we’ll do our best to adjust it before fulfillment.

Yes! CRYSTALAX ships worldwide through Amazon’s logistics network.
Delivery times vary depending on customs and local postal services.

If your order hasn’t arrived by the estimated date, check your tracking link first.
If tracking hasn’t updated for several days, contact Amazon Support or message us — we’ll arrange a replacement or refund per Amazon’s A-to-Z Guarantee.

If an item is temporarily unavailable, it will appear as “Out of Stock” on Amazon.
Click “Notify Me” on the listing or subscribe to our Shopify updates to be alerted when it’s restocked.

We follow Amazon’s 30-day return policy.
Items must be unused and returned in their original packaging.
If you purchased directly from our website, please contact us within 14 days of delivery.

Please contact us immediately through Amazon messages (if ordered there) or our Shopify support form.
Include photos of the damage — we’ll arrange a replacement or refund within 48 hours.

Yes. Every lamp is covered by a 1-year limited warranty against electrical or manufacturing defects.
To request warranty support, contact us through your Amazon order page or via our Shopify contact form.

Yes. If you received a CRYSTALAX Lamp as a gift purchased through Amazon, you can use Amazon’s Gift Return option or contact us with your order number.

Refunds are processed automatically through Amazon once your returned item is received.
Please allow 3–5 business days for the refund to appear on your payment method.

We reply to all emails and Amazon messages within 24 hours, Monday–Friday.

Yes — once your order ships, you’ll receive a tracking link via Amazon or Shopify so you can follow its progress.

You can contact us via:

• Amazon Message Center (if purchased on Amazon)
• Shopify Contact Form: www.crystalax.com/contact
• Email: support@crystalax.com